Sun East Tours

Individual Travelers less Than 15 persons

25% of total bill must be paid upon confirmation of reservation by Wire Transfer or through Western Union, The 75 % rest of payment to be paid in Cash to our representative upon arrival.

Groups 15 persons & up

• 25 % must be paid upon confirmation.
• 25 % 40 Days prior to the Arrival Date.
• 50 % 25 Days prior to the Arrival Date.

Payment Method information

1- For Bank Money Transfer :

Our Bank Wire Transfer Info :
Account Name: Sun East Tours Bank
Account number # 11 000 442 306
SWIFT CODE # NBEGEGCX138
the National Bank of Egypt EL-GOLF BRANCH, Cairo- Egypt

2- For Western Union money transfer :

Please send the transfer with Name: Ahmed Hamdy Mahmoud

And send us the code # given by western union, the country from where you have transferred the amount, the amount transferred and the sender full name.

Cancellation Policy

Cancellation Policy ( Individual Travelers ) :

• 55 Days before arrival date No Cancellation Fees.
• 45 Days before arrival date 25% of total bill will be charged as cancellation fees.
• 30 days before arrival date 50% of total bill will be charged as cancellation fees.
• 25 day before arrival date 100% of total bill will be charged as cancellation fees.

Note :

Except peak period from 22/12 till 07/ 01 & Eastern holidays & high seasons periods around the year must be revised with your tour operator upon confirmation of your reservation by correspondence for down payment policy.

Cancellation Policy ( Groups Travelers ) :

• 60 days before arrival date no cancellation fees.
• 55 days before arrival date 25% of total bill will be charged as cancellation fees.
• 45 days before arrival date 50% of total bill will be charged as cancellation fees.
• 35 day before arrival date 100% of total bill will be charged as cancellation fees.
• 100 % will be charged as a cancellation fees in case of no show.

Please send the transfer with Name: Ahmed Hamdy Mahmoud
And send us the code # given by western union, the country from where you have transferred the amount, the amount transferred and the sender full name.

Cancellation Policy ( Groups Travelers ) :

Domestic airfares are subject to different rules and cancellation fees:
some maybe non-refundable. Details will be quoted per case.

Children Policy

• Children till 2 years old will be charge only 20 % of domestic airfare.
• Children between 2 / 12 years old will be charge with 60% of total bill & sharing with parent’s room in hotels & Cruises Excepted Domestic Flight will be 68 % from adult’s rate.
• Children more than 12 years old: are considered as adults.
• Children between above 9 Years old will be considered as an adult in Sleeping Train.

Note :

• Children age will be calculated according to the documented date of birth.
• For the domestic air fare, children will be charged according to their exact age on the day of the internal travel & for the hotels they will be charged according to the check-in day.

Tour Leader Policy

For every 15 paying persons, the 16th person will be free of charge staying in a double cabin (A maximum of one double cabin is allowed). In case the Egyptian laws are changed, the new laws will prevail.